Shipping Policy

Thank you for shopping with Frost's Books. This Shipping Policy explains how we process, ship, and deliver orders placed through https://frostsbooks.com/.

Shipping Destination

We currently ship only within the United States. Orders placed outside the United States cannot be processed at this time.

Shipping Method and Cost

  • Shipping Method: Free Shipping and Flat Rate Shipping

  • Shipping Cost: Free on orders of $50.00 USD or more; $5.00 USD flat rate on orders under $50.00 USD

There are no additional shipping or handling charges.

Order Processing Time

  • Orders are processed within 1–2 business days

  • Our order cut-off time is 6:30 PM

  • Orders placed after the cut-off time will be processed on the next business day

Orders are processed during our regular business hours.

Shipping Transit Time

  • Transit Time: 4–7 business days

  • Estimated Total Delivery Time: 5–9 business days

Delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors beyond our control.

Business Days and Hours

  • Business Days: Monday – Saturday

  • Business Hours: 10:00 AM – 6:30 PM

Orders are not processed or shipped on Sundays, or U.S. public holidays.

Order Tracking

Once your order has been shipped, tracking information will be provided via email when available. Please allow time for tracking details to update.

Incorrect Address

Customers are responsible for providing accurate and complete shipping information.
Frost's Books is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Damaged Packages

If your package arrives damaged during delivery:

  • Take clear photos of the damaged item and packaging

  • Send the photos to our customer service team immediately

Claims for damaged packages must be submitted within 7 days of the delivery date.
Without proof of damage, we cannot issue a refund, credit note, or replacement.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact our customer service team for assistance. We will work with the shipping carrier to resolve the issue.

Shipping Policy Updates

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page and will take effect immediately.

Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Frost's Books
Address: 1980 E 2700 S, Salt Lake City, UT 84106, United States
Phone: +18015828428
Email: help@frostsbooks.com
Business Days: Monday – Saturday
Business Hours: 10:00 AM – 6:30 PM