Privacy Policy

This Privacy Policy describes how Frost's Books (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from https://frostsbooks.com/ (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or interact with our Site, we may collect the following types of information:

Personal Information

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

  • Payment details (processed securely by third-party payment providers)

Order Information

  • Products purchased

  • Order history

  • Shipping and delivery details

Device Information

  • IP address

  • Browser type and version

  • Time zone

  • Cookies and usage data

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about orders, returns, or customer support inquiries

  • Provide shipping and delivery services

  • Process payments securely

  • Improve our website, services, and customer experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal and regulatory requirements

Payment Information

We accept payments through trusted third-party payment processors. We do not store or have direct access to your full payment card details.

Accepted payment methods include:

  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • Mastercard
  • Shop Pay
  • Union Pay
  • Visa

All payment transactions are encrypted and handled according to industry security standards.

Sharing Your Information

We may share your information only with trusted third parties, including:

  • Payment processors

  • Shipping and logistics providers

  • Website and hosting service providers

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Enable essential website functionality

  • Analyze site performance and usage

  • Improve user experience

You may disable cookies through your browser settings, but some features of the Site may not function properly.

Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Comply with legal obligations

When no longer required, your data is securely deleted or anonymized.

Your Rights

If you are a U.S. resident, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Opt out of certain data uses where applicable

To exercise your rights, please contact us using the details provided below.

Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or storage is completely secure.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with immediate effect.

Contact Information

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Frost's Books
Address: 

1980 E 2700 S, Salt Lake City, UT 84106, United States

Phone: 
+18015828428
Email: 
help@frostsbooks.com
Business Days: Monday – Saturday
Business Hours: 10:00 AM – 6:30 PM